As EMSAL MAKİNA VANA VE BAĞLANTI ELEMANLARI (“Emsal Vana” or the “Company”), we process your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”). This notice explains which of your personal data we process on the emsalvana.com website (the “Site”) and in correspondence started from the Site, for what purpose and on what legal basis, to whom we transfer it and how you can exercise your rights.
1. Data controller
- Company name
- EMSAL MAKİNA VANA VE BAĞLANTI ELEMANLARI
- Business representative
- Salim Hanifeoğlu
- MERSIS no.
- 3483159982200015
- Address
- Maltepe Mah. Gümüşsuyu Cad. No: 5/68, 34025 Zeytinburnu / İstanbul, Türkiye
- Phone
- +90 212 493 07 29
- [email protected]
2. What data do we process, why, and on what legal basis?
You do not need to identify yourself just to browse the Site. Personal data is processed when you yourself start one of the actions below, or technically to keep the Site running securely. You may leave optional form fields empty.
Quotation and custom manufacturing requests
- Data
- Full name, company, e-mail, phone; requested products, sizes, materials, quantities and notes; drawings and photos you attach; the page from which the request was sent.
- Purpose
- To assess your request technically, prepare a quotation and reply to you.
- Legal basis
- Processing is directly related to the conclusion of a contract (KVKK art. 5/2-c).
- Retention
- If the request leads to an order, the statutory period for commercial records (10 years under the Turkish Commercial Code and Tax Procedure Law); otherwise 2 years from the date of the request.
Contact form, e-mail and phone
- Data
- Full name, e-mail, phone, company; subject and content of the message.
- Purpose
- To answer your questions, provide technical support and forward your request to the relevant department.
- Legal basis
- Our legitimate interest, provided it does not harm your fundamental rights and freedoms (art. 5/2-f); where the correspondence relates to a contract, the conclusion or performance of that contract (art. 5/2-c).
- Retention
- 2 years from the last correspondence; if related to a contract, the statutory retention period for that contract.
Optional information after downloading a CAD model
- Data
- E-mail, project or company name, the model downloaded (e.g. “001 DN80 PN16”).
- Purpose
- To contact you if the model's dimensions are updated or a technical question arises. You do not need to provide this information to download CAD files.
- Legal basis
- Our legitimate interest (art. 5/2-f).
- Retention
- 2 years.
Secure and uninterrupted operation of the Site
- Data
- IP address, browser and device information, time of request, address visited.
- Purpose
- To deliver the pages to you; to prevent attacks, automated form submissions (spam) and abuse; to fix technical faults.
- Legal basis
- Our legitimate interest (art. 5/2-f); the establishment, exercise or protection of a right (art. 5/2-e).
- Retention
- The short period applied by our infrastructure provider to its security logs; if an incident must be investigated, for the duration of the investigation.
Visitor statistics
- Data
- Statistics that do not identify you: pages viewed, files downloaded, referring source, country, device and browser type.
- Purpose
- To see which content is useful and to improve the Site.
- How
- No cookies are used, IP addresses are not stored and no identifier is created to track you across sites. Details: Privacy and Cookie Policy.
We do not use your personal data for marketing and we do not sell it. We do not send you commercial electronic messages (campaigns, newsletters, etc.); should we do so in future, we will first obtain your separate consent as required by Law No. 6563. Our forms do not ask for special categories of personal data (health, religion, biometrics, etc.); please do not share such data in the files and notes you attach.
3. Method of collection
Your data is collected directly from you through the forms on the Site, by e-mail and by phone; data relating to the secure operation of the Site is collected automatically and electronically during your visit.
4. To whom do we transfer data?
We share your data only to the extent necessary for the purposes above, and only with the following recipients:
- In Türkiye: our e-mail hosting provider (the servers hosting our company mailboxes); public authorities legally entitled to receive the data (only where there is a legal obligation, art. 5/2-ç); our legal and financial advisers where a right needs to be protected (art. 5/2-e).
- Abroad — service providers:
- Cloudflare, Inc. (USA): hosting of the Site, content delivery, protection against attacks and spam. The IP address and technical request data of every visitor pass through this infrastructure.
- Resend (US-based e-mail delivery service; sending from servers in the EU region): delivery to us by e-mail of what you enter in the Site's forms.
- Only at your choice — Google LLC (USA): if you click “Load map” on the contact page, the map is loaded from Google and your IP address and browser information are sent directly to Google, which processes this data under its own responsibility. If you do not click, no such transfer takes place.
No data that identifies you is transferred to the analytics services (Umami, Cloudflare Web Analytics).
5. Your rights (KVKK art. 11)
By applying to us, you have the right to:
- learn whether your personal data is processed,
- request information about the processing if it is,
- learn the purpose of processing and whether the data is used in line with that purpose,
- know the third parties to whom the data is transferred in Türkiye or abroad,
- request correction if the data is incomplete or inaccurate,
- request deletion or destruction of the data under the conditions of KVKK art. 7,
- request that corrections, deletions and destructions be notified to third parties to whom the data has been transferred,
- object to any result to your detriment arising from analysis of the data exclusively by automated systems,
- claim compensation if you suffer damage due to unlawful processing.
6. How can you apply?
You can submit your application in Turkish by one of the following means:
- With a petition bearing your handwritten signature, delivered by hand, by post or through a notary: Maltepe Mah. Gümüşsuyu Cad. No: 5/68, 34025 Zeytinburnu / İstanbul, Türkiye
- By e-mail signed with a secure electronic or mobile signature, or from the e-mail address you have previously notified to us and that is registered in our system: [email protected]
Your application must include your full name, your signature (for written applications), your Turkish ID number (for foreign nationals: nationality and passport or ID number), your residential or business address for notifications, your e-mail address for notifications (if any), your phone number and the subject of your request. We may ask for additional information to verify your identity.
We will conclude your application free of charge within 30 days at the latest, depending on its nature. If the action involves an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board. If your application is rejected, the answer is insufficient or no answer is given in time, you may lodge a complaint with the Personal Data Protection Board within 30 days of learning the answer and in any case within 60 days of the application date.
7. Changes
We update this notice when the data processing activities on the Site or the legislation change. The current version applies from the date it is published on this page.